Alice stands in the doorway. She looks absolutely miserable. A single tear runs down her cheek.
"Is my mother still alive?" she asked Brent.
"No, sweetheart." he answers her in his soothing voice.
"Are you sure?" she asked again.
"I'm sure, baby shoes." Brent answers her.
"How can you be so sure?" she asks Brent again. This time she walks into the office. She walks up to Brent and stands in front of him to repeat the question.
"How can you be so sure?"
Seeing Alice looking like this breaks my heart. This young, beautiful girl looks absolutely distraught. Her whole world has been shaken and she's looking for something to hold onto. It is clear to me that she is hoping to find this something from Brent, and it is also clear to me that Brent has nothing to give her to hold on to.
"I am very sure and I am sorry about that, I saw your mother pass away. There was nothing we could do." Brent answers her.