Capital City, Yanhua University, Laboratory of Intelligence and Automation.
Luo Zhijin, sitting in front of the computer, meticulously checking the code submitted by his graduate students. The abilities of ordinary students are limited, making them only suitable for relatively simple coding assignments. Still, the submitted code is quite a mess. The programs could run but the results were far from perfect, encountering many bugs with varying inputs.
He was somewhat distressed.
He was embarking on a project in collaboration with an external digital product firm to develop an automated chat customer service tool for both phone and online consultations.
The firm's expectations were high, hoping that the resulting product could solve some customer issues, thus reducing dependence on manual services.
This was akin to working on a project with a software company.