The greatest strengths of surgical robots compared to a doctor's hands are their precision, stability, and flexibility. The greatest drawback is the lack of tactile feedback. Manager Mo's company's surgical robots have filled a technological void with tactile feedback technology, solving a major problem for surgical robots.
Technologically, this robot is already among the leaders, but it clearly hasn't succeeded in the market; they haven't sold a single unit. Having technology doesn't necessarily mean having a market. Praise doesn't always translate into success, which is true in many industries.
After graduating from university, Manager Mo spent a few years as a pharmaceutical representative, dealing with medical equipment but missed the prime years of that profession. By the time she entered the field, the industry had begun its rapid decline. She didn't make much money in those few years but gained some experience in sales.