It was still early when Jiang Jingchen arrived at Jiang Corporation.
Official working hours started at 9 a.m. while Tang Beibei school hours started at 8 a.m. It was only a few minutes past eight when he arrived, so he was the only person in the office.
He got up and walked around his colleagues' desks, looking at the post-it notes on their desks, notebooks on their tables and the notes they wrote.
As an employee in the customer service department, one had to know some technical terms when dealing with customers.
And communication techniques when they had to communicate with other departments when they redirected customer enquiries or escalated customer problems to technical support, for example.
He was not interested in these things and flipped through the notes casually. He believed that he could derive the shortcomings of Jiang Corporation from all the customer feedback that came through the customer service department.