Clarification? Cold Treatment?
How could this be?
This is an opportunity to create a firm, arrogant, and unrepentant company image among netizens on the internet.
Apologize?
There's no way we'll apologize in this lifetime; we'll stick to our guns till the end.
Yang Ruoqian firmly refused, "It's not our fault. Why should we clarify? Why should we handle it coldly? Not only should we not clarify, nor act like ostriches, but we should also vehemently counterattack them!"
"Counterattack?" Chang Zhiqing grew a bit anxious, "Boss, handling public relations this way might not be the best approach!"
When a company faces a public relations crisis, there are various ways to handle it. You can play dead, apologize, detach the entire incident, or throw a temporary worker under the bus...