"What's wrong? Is there a big problem?"
Tang Qing asked in confusion.
"Ah? No, no." Wang Yan immediately shook her head with a bitter smile and said, "I didn't find any big problems, and even small problems are rare. The Group has a feedback email, and if there are issues, Sky Eye will send suggestions for improvement."
This was one of the hallmarks of Tang Qing's companies.
Complaints.
Suggestions.
There are two channels: one for the Group, and one for Sky Eye. Typically, if Sky Eye receives a suggestion, it conducts verification and then brings it up at the Group's monthly or quarterly meetings.
The Group processes them as appropriate.
Usually.
If the suggestion is excellent, the Group makes adjustments; otherwise, if it's truly a good suggestion and the Group refuses to implement it, Sky Eye is blunt about it in its report to Tang Qing.
"Uh."
Tang Qing realized he had asked a foolish question.
True.