The report was handed to the supervisors, and as they read its contents, they looked at each other in consternation. Vanka had always prided itself on its guest first service standards, but this report was a slap in the face, plain and simple.
Yan Luoxi's expression became increasingly serious, "What does everyone think about this report?"
There was still silence.
Yan Luoxi leaned back in her executive chair; even though she was dressed softly today, her sharp aura was not to be ignored. She said, "Nothing to say, then?"
Still silence.
Yan Luoxi suddenly stood up, her hands bracing the dark surface of the conference table, "Last month, our Vanka Hotel was just awarded the hotel most favored by customers in the hospitality industry. Not only have our room bookings declined this month, but the ratings on various booking platforms and apps have plummeted. Do none of you really have anything to say?"