Rajesh Mehra sat at his cluttered desk, the murmur of the Delhi Metro control room a distant hum behind his thoughts. Screens before him displayed an array of numbers, a live feed of the city's lifeline in action. Train schedules, station footfalls, and real-time system statuses streamed in, creating an intricate web of information. As a recent hire in the Delhi Metro Rail Corporation, Rajesh was still getting accustomed to the heavy responsibility he was carrying on his shoulders being the tech specialist and data analyst brought in for optimizing operational efficiency of things, which looked simple, on paper at least.
He leaned forward, furrowing his brow as he adjusted his glasses. The difference was minute, almost laughable: seven passengers. Seven. It was a number so small out of the thousands who entered and exited the metro system daily that most would have dismissed it outright. Yet, for Rajesh, it gnawed at him. Delhi Metro prided itself on a number of things, precision being one of them. Every entry was matched with an exit; every passenger's movement was accounted for within the system. It was a crack in the system's otherwise flawless façade.
"Rajesh, you're still here?" A voice broke his concentration. He turned to see Neha, his colleague from the operations team, standing by his desk, her bag slung over one shoulder. Her tone was light, but her eyes held concern. "It's almost nine. Don't you ever go home?"
He gave a small smile. "Just wrapping up. Something doesn't add up in today's data."
Neha peered at the screen, her eyebrows raising slightly. "You're worried about a single-digit difference? Rajesh, it's probably a glitch. The scanners miss people sometimes, or maybe someone jumped a gate."
"Maybe," he replied, though his tone suggested otherwise. "But it's been happening more frequently. Twice last week, three times the week before that. And it's never the same station."
Neha sighed, adjusting her bag. "You're overthinking it. Go home, get some sleep. The system's too big to be perfect."
As she walked away, Rajesh's gaze returned to the screen. She wasn't wrong—the metro system was vast, spanning hundreds of kilometers and carrying millions daily. But perfection wasn't just a goal; it was an expectation. The idea that something could slip through unnoticed unsettled him.
Later that night, Rajesh scrolled through weeks of archived data. The glow of the screen illuminated the darkened room, casting long shadows on the walls. The pattern, if it could even be called that, was maddeningly inconsistent. Different times, different stations, and always a negligible number—five here, nine there. It was as though the system was losing people in its labyrinth, swallowing them whole without a trace.
His mind wandered to the metros, the sprawling network that seemed to crisscross the city. To most, it represented some marvel of modern engineering, a sign of how far Delhi had gone. But to Rajesh, it was an entity: its veins carrying the pulse of the city. Weeks had been spent pouring over the algorithms, ensuring every corner and every connection worked in harmony. But however much of the mechanism he knew, sometimes-and this was infrequent perhaps but inescapable -the system appeared almost-alive.
Dismissing the thought, he opened the passenger tracking algorithm. It was a system he had been custom-developing to track aggregated station usage and ensure operational accuracy. He hadn't written the code, but he had read it line by line in preparation for his onboarding. He trusted its logic implicitly. Still, he started combing through the code, line by line, searching for anomalies.
Hours passed with absolutely nothing out of the ordinary hitting the algorithm. Irritated, he pushed his chair back and ran his hands over his forehead. The room was empty except for the low buzzing of his computer in the back. Outside, the city rested, its usual mayhem replaced by an unearthly quiet. But still Rajesh couldn't get away from the feeling that someone, somewhere, was gazing at him.
The next morning, Rajesh came into the central control hub a bit earlier than the routine. Peak-hour operations had started, and the team was busier than ever, peering into analytics division systems.
He had a few dozen questions but none of those would be coming with the perfect answers in his mind.
"A word?" His manager called out as he entered
He followed the older man into a glass-walled office. "What's on your mind, sir?"
The manager leaned back in his chair, a frown creasing his face. "I've been hearing about your. investigations into passenger data. I appreciate your diligence, but we can't afford distractions. The board expects efficiency, not conspiracy theories.
Rajesh stiffened. "With all due respect, sir, this isn't a theory. The numbers don't match. I'm just trying to understand why."
The manager's gaze softened slightly, but his tone remained firm. "Rajesh, anomalies happen. It's the nature of large systems. Don't lose sleep over it. Focus on the bigger picture."
As he stepped out of the office, Rajesh felt irritated. He knew he was correct-or at least, something was wrong. But without backup, his quest for truth would be a tough task to crack.
That evening, Rajesh returned home by metro, as usual. The carriage was packed to capacity, a cacophony of voices weaving with the steady hum of the train. The LED boards announced the current station and the next, interspersed with safety instructions and advertisements. He watched as people came and went, their faces a blur of exhaustion and purpose. Yet, in the midst of the throng, a strange thought lingered in his mind: where did those missing passengers go?
As the train pulled into his station, he scanned the carriage, seeing the ebb and flow of passengers. The system counted their collective presence-anonymized and devoid of personal anecdotes. The figures had grown an addiction for him-ones that shouldn't fluctuate, a nuisance to the seamless functioning of the metro. He let out a breath and stepped onto the platform, where the crowd carried him toward the exit.
But as he started climbing up the escalator, chills ran down his spine. He turned, looking out into the sea of faces. For a minute, he thought he caught someone looking at him from way down the platform. A tall figure, partially obscured by shadows, stood motionless. His gaze—if he even had one—seemed pinned on him.
Rajesh blinked, and the figure disappeared.
He shook his head, chalking it up to exhaustion. But deep down, the doubt resided. The metro was a precision machine. Still, like any machine, it had its secrets. And Rajesh was going to uncover them, no matter what cost it might entail in crossing into the unknown.
That night, unable to sleep, Rajesh paced his small apartment. In his head, he ran through what he had experienced that day, which ranged from the figure on the platform to being dismissed by the manager and the relentless figures rolling across his screen. There had to be something between all these things; maybe, just maybe, there existed a hidden thread tying all this together. Resolved, he booted his laptop up and started composing a very detailed report about the anomalies: including timestamp, station data, and discrepancies he had discovered.
It was almost dawn when he finally leaned back, exhausted but resolute. He would present his findings to the team, no matter how skeptical they might be. If the metro held secrets, Rajesh was determined to uncover them.