The Icelandic team of psychologists prepared in advance to care for all the players who suffered the traumatic experience of death in their own flesh. It was not expected to be so soon, nor that it would be en masse; some traumatic event must have occurred on the other side.
The surprise is that twenty of them arrived when they were supposed to have entered the new world just a few hours ago.
Some were really horrified; they fled with the rest out of real fear of dying in the siege of "newhope", their subsequent deaths being dismembered by the Mantis monsters did not help their mental state to be good; it would take them a long time to recover.
However, the first to recover on a medical level was a player called Jonas. He had made a mistake by modifying his body too much at the beginning with the creation of the character; this reduced his chances due to the loss of synchronization.