Chapter 434: Supermarket quality inspection

As the Spring Festival approaches, the New Year atmosphere gradually becomes stronger. Needless to say, there are big red lanterns on the streets of Jiangzhong, and the trees on the streets are also draped in lanterns. Yes, lanterns, a type of light that uses diodes to emit light.

The colours are also colourful.

Since the invention of these diode lights, they have become a common sight during the Spring Festival every year.

Liu Yuyan has been pulling Tang Yan along with her on shopping trips recently.

Han Songlin has also taken this time to visit a few companies in the Xinghai Group. As the Spring Festival approaches and people are about to go on holiday, there is a noticeable decline in productivity in the factories.

Everyone is discussing how to spend the New Year.

For the employees of the Xinghai Group, this year is undoubtedly a big, fat year.

Before the Spring Festival, Xinghai Group did not give out grain and oil, but instead gave each person a 100 yuan supermarket coupon.

This supermarket coupon can only be used by Xinghai Group employees, and you have to show your work ID when you use it.

Xinghai Group's work ID is quite strict in terms of production. Other companies use handwriting; Xinghai Group uses a printed font with a number and so on.

The supermarket coupon must be used during the Spring Festival, and after it expires, it will be directly invalidated.

In order to welcome the large wave of consumption during the Spring Festival, the entire warehouse of the Fumanduo Supermarket is already at full capacity.

During the Spring Festival, Fumanduo Supermarket will also carry out a large wave of promotional activities.

Walking into Fumanduo Supermarket, looking at the festive decorations inside the supermarket, the entire supermarket does not seem busy due to the increase in footfall.

Everything seems quite normal.

Now people have become accustomed to supermarket shopping, and they just regard supermarkets as a very ordinary affair.

Therefore, there is no sense of urgency, and it seems very leisurely.

Li Gang had also returned from the north by now and had come with Han Songlin to inspect the flagship store of Fumanduo in Jiangzhong.

The entire store was quite large, with three floors: the first floor was a supermarket and the second floor was an electrical appliances store.

Fumanduo was also expanding into electrical appliances in other places.

Fumanduo was really quite good at electrical appliances; if a customer liked a certain electrical appliance in the store, it would be delivered directly from the warehouse to the customer's home.

For appliances that require installation, such as air conditioners and water heaters, there will be professional installers who will come to the customer's home to install them.

If there is a problem with the appliance, there will also be a dedicated salesperson to follow up.

For many home appliance manufacturers nowadays, the fact that the appliances are sold by Fumanduo Supermarket means that they can completely stop worrying about after-sales service.

Because Fumanduo Supermarket will directly take over this area.

It is that Fumanduo is relatively strict in terms of product quality, and for those products that often have quality problems, they will be directly taken off the shelves.

Moreover, because of the checkout period, Fumanduo Supermarket will also directly deduct the money from the manufacturer.

In terms of bargaining and deliberation with manufacturers, Fumanduo Supermarket is becoming more and more powerful.

It is constantly eliminating companies that do not value quality.

Of course, it is also constantly supporting outstanding companies. For these companies, it is enough to rest assured that the product quality is good.

'In the future, Fullmart should establish its own quality inspection centre to inspect all products sold in the supermarket. We cannot let the products of companies with a bad conscience appear on our shelves.'

Han Songlin's gaze fell on the infant formula on the shelves, and he instantly thought of the melamine incident that shocked the whole country and even the world in the future.

It was also this incident that caused the brand image of dairy product companies across the country to plummet, and it did not recover for several years.

Food safety has repeatedly become a prominent issue in China.

'Especially for infant formulas like these, they must be strictly inspected. Illness enters through the mouth, and we cannot let the next generation grow up eating problematic formula.'

Li Gang nodded solemnly. He has always known that Han Songlin places a heavy emphasis on food hygiene and health.

Before, when Han Songlin was running Hans's Marinated Delicacies, he strictly forbade the use of poppy husks in the marinades.

When was the addition of poppy shells to food banned?

It wasn't until 2008.

That's fourteen years from now.

Poppy shells do make the braised food taste better.

But Han's Braised Food doesn't use them.

'We will set up a quality inspection centre in each of the following cities: the capital, the city of flowers, the city of rivers, the city on the Yangtze, and the city of sheep. The five places will monitor each other. If in the future there are substandard products on supermarket shelves, that will be a problem with management!' Han Songlin said, giving Li Gang a penetrating look.

Li Gang's face paled, and he quickly said, 'If there is a problem with management, boss, you can just fire me.'

Han Songlin said leisurely, 'In our country, there are just too many bad people, and they're making money. We can't change everything, but we have to try to change a little bit at a time, so that people who obey the law and do their jobs honestly can make money.'

'We have to let our customers know that when they come to our Fullmart to buy things, they're buying peace of mind. The products we sell are not only good value for money, but also good quality.'

'As long as we keep doing it, Fumanduo Supermarket will be able to continue. The core value of Fumanduo lies in providing customers with good value for money and excellent quality products.'

Li Gang nodded solemnly: 'Boss, don't worry, Fumanduo will strictly follow your instructions.'

'Now Fumanduo Supermarket is still in a period of rapid expansion, but we can't just expand, we also need to consolidate our foundation. What is the foundation?'

'Management at the grassroots level is the foundation! You can't say that supermarkets have been opened all over China, but you can't even manage the grassroots stores. You have to pay special attention to store management.'

'Usually, customers can't get in touch with you or me. No matter how good we are, they won't know. When they come into the supermarket to buy things, they come into contact with the store and the staff inside.'

'If customers think the store is not good, they will think the entire Fumanduo supermarket is not good. It's not scary when one customer thinks this way. Everyone is different, so we can't make everyone think we're good.'

'What's scary is when two, three, or more customers think there's something wrong with our Fumanduo.'

'Therefore, store management must be strengthened. In addition, stores must be unified. What do I mean?'

'It means that if I buy something at the Fumanduo supermarket in Beijing and then go to Fumanduo in Chengdu to buy something, I won't feel strange. When I walk into the store, if I want to buy a towel, for example, I'll immediately know where it is.'

Han Songlin looked at Li Gang and said, 'You can understand this kind of national unification, right?'

Li Gang nodded thoughtfully, as if this was indeed a good idea.

'While unifying, we must also emphasise individuality in each city. Unification refers to the unification of a product category, while individuality refers to the individuality of the products sold.'

'Some places have specialty products that are popular locally, but not in other places. Individuality can also be understood as adapting to local conditions. Do you understand?'

Li Gang: 'I understand!'