"Mr. Liu, what do the test results say?
Less than two minutes of talk time.
Seeing Liu Xi put down his phone, Chen Yihao immediately couldn't help but asked anxiously.
"There is indeed a problem with the ingredients, but it is not very serious. Thanks to this, the food poisoning did not break out among the customers tonight. It can be basically confirmed that those customers who suffered food poisoning were caused by our problematic ingredients!" Liu Xi said in a deep voice.
"Depend on!
Chen Yihao slammed his fist on the conference table, "Should the food suppliers give us an explanation?
"You don't need to give them an explanation. Just terminate your cooperation with them directly! It was hard to find suitable suppliers for us before, because Jianghu Hotpot was still in an unknown state. We didn't trust small suppliers, and big suppliers looked down on us. But the situation is different now. Jianghu Hotpot has already gained a reputation. As long as the news gets out, there will be no worries about the door not being broken! As for the supplier matter, Mr. Yu will be responsible for it!" Liu Xi said.
"Okay, no problem!" Yu Shoucheng nodded.
"Then are we just going to let this food supplier go? Not pursue the matter anymore?" Chen Yihao was still a little upset.
"What else? Termination of cooperation is already the most severe investigation. Don't be too impulsive! If we really initiate a formal investigation, the other party will definitely have something to say, and it will be another round of endless wrangling. Moreover, the number of problematic ingredients is not large, so there is not much point in investigating. Instead, it will only make Jianghu Hotpot more controversial. By then, we will inevitably be led by others and accused of shirking the responsibility. Therefore, termination of cooperation is enough!" Liu Xi said.
After saying that, he looked at Chen Yihao, who seemed to be still feeling aggrieved.
Liu Xi stepped forward and patted his shoulder. "I know you're feeling uncomfortable, but we still have to open up our minds. When you learn to use your mind to weigh the pros and cons, maybe you can really grow into what Mr. Ye expects you to be! Okay, go book a flight and fly to Jinling tonight!
"What? Going to Jinling tonight?" Chen Yihao said in surprise.
"Yes, we'll go there tonight and find a hotel to stay in and rest. Tomorrow morning we'll go directly to the hospital to visit those customers who have suffered from food poisoning. You and I, Mr. Yu, the three of us will go together!" Liu Xi said.
"Okay, I'll arrange it right away! Without thinking any more, Chen Yihao nodded in response.
Liu Xi and Yu Shoucheng never mentioned again whether there was any suspicious conspiracy behind this food poisoning incident.
After all, in their opinion, this issue is no longer important.
That night.
Jianghu Hotpot is still at the center of public opinion.
The related topics were even pushed to the top three of the hot search list online.
Whether it is Weibo, Tik Tok, Zhihu, etc...
It has become a hot topic among the whole nation.
However, from beginning to end, Jianghu Hotpot showed no signs of suppressing the trending searches.
Against the backdrop of wave after wave of public opinion, Liu Xi, Yu Shoucheng and Chen Yihao embarked on the journey to Nanjing to deal with the aftermath!
On the contrary, those investors whose cake was snatched away by Jianghu Hotpot were extremely puzzled by the fact that Jianghu Hotpot showed no signs of suppressing the trending searches!
After all, in their plan, there is a 99% chance that the other party will find a way to suppress or even withdraw the hot search to ensure that the situation does not escalate. Once the other party really does this, they will undoubtedly have one more weapon of public opinion in their hands, which will further damage the reputation and image of Jianghu Hotpot!
But the other party now seems to be leaving the battlefield of public opinion unattended, which obviously disrupts their subsequent plans in the battlefield of public opinion!
Mountain stream.
In the master bedroom.
Before going to bed, Chen Yinuo couldn't help but open Weibo and take a look.
I was stunned when I saw that the negative public opinion about Jianghu Hotpot not only did not subside, but instead topped the hot search list.
"Honey, the topic of the Jianghu Hotpot accident actually made it to the top three hot searches? What's going on over there? Are they just going to let public opinion escalate further?" Chen Yinuo looked up and said hurriedly.
Little did he know that Ye Chen, who was standing at the window enjoying the breeze, smiled and said, "So what do you think we should do?"
"What's the matter? Shouldn't we find a way to reduce the heat of the topic?" Chen Yinuo said.
"I believe that Jianghu Hotpot's competitors think the same way!" Ye Chen said. "What do you mean?" Chen Yinuo was stunned and couldn't figure it out for a while.
"What I mean is that if Jianghu Hotpot suppresses the popularity of the topic, it would be tantamount to giving ammunition to its competitors. Imagine changing your position. For example, if you are a competitor of Jianghu Hotpot, you will definitely try your best to hit Jianghu Hotpot hard in public opinion, right? If Jianghu Hotpot, which is already in the midst of a tsunami of public opinion, attempts to suppress the popularity and withdraw from hot searches, will this be exactly what you want? Will it provide you with an opportunity to intensify your attacks on Jianghu Hotpot in the public opinion field? As long as you seize this opportunity and start the pace of Jianghu Hotpot spending money to suppress hot searches in the public opinion field, what do you think the majority of netizens who have already criticized Jianghu Hotpot will think? There is no doubt that it will only increase the general public's negative perception of Jianghu Hotpot, and thus turn it into Jianghu Hotpot shooting itself in the foot!" Ye Chen explained slowly.
After hearing this, Chen Yinuo suddenly understood.
This...seems to be the case!
"So I am quite satisfied with the lack of response to Jianghu Hotpot. This can preliminarily prove that I was not wrong about Liu Xi and Yu Shoucheng!" Ye Chen added.
"But if we leave it alone, then..." Chen Yinuo said.
"The key point next is Jianghu Hotpot's public relations release and subsequent handling methods. This is the key to whether its reputation can be saved. If Jianghu Hotpot can give an explanation that is satisfactory to the outside world, then the impact of this incident on Jianghu Hotpot will not be very serious. But if it cannot satisfy the majority of consumers, then the road ahead will be difficult!" Ye Chen said.
"What kind of explanation do you think can satisfy the majority of consumers?" Chen Yinuo asked hesitantly.
There was no rush to answer.
Ye Chen looked at the time and thought for a while, "I guess it's about time for Jianghu Hotpot's PR department to publish an article!"
"Um?"
Chen Yinuo raised his eyebrows.
Then I couldn't help but search for Jianghu Hotpot's Weibo account.
I clicked in and it was true!
Posted a minute ago!
"It's true. Jianghu Hotpot has responded with a post!"
I didn't have time to read the details. Chen Yinuo called out subconsciously.
There is no so-called complacency about this kind of prediction that everything is as expected.
Ye Chen smiled slightly.
"What's the content?"